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Emergency Network Maintenance Notification 2016-06-28

Dear Fastcom Customers,

This communication is to notify you of the following planned works which may impact your service:

Service Affected:

Internet and Voice (Phone) services

Start of maintenance:

06/28/2016 11:59 PM

End of maintenance:

06/29/2016 2:00 AM

Duration of work:

During this work services will drop once or twice for 1 minute each time.

Impact of work:

Outage to listed service

Classification of works:

Emergency

Description of works:

Moving NNIs to new switch

Regression Details:

Move NNIs back to original switch

Should you have any questions on this notification please contact our technical support department by email at support@nhconnect.ca or phone 905-988-9909 press 1 for tech support. Do not hesitate to contact us if you experience connection issues after the maintenance is complete.

Kind regards

Fastcom technical team

 

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